Refund Policy


If you want to edit or cancel an order you have placed, please contact us by phone within 1 hour of placing the order. You can’t modify orders that have entered the fulfillment process. If we are unable to edit or cancel your order, please review our refund policy.


All products offered by ZZR Film are intended for professional use only. If you are not a professional and choose to purchase or install our products yourself, you acknowledge that the results may be less than professional. We will not warranty or refund orders over less than perfect outcomes to non-professionals who are not licensed or certified.


In addition to the applicable product warranty, ZZR Film offers a comprehensive, no questions asked 30 day money back guarantee. If any item you purchase from us does not measure up to your standards and expectations, you may return it to us for an immediate refund, subject to the following terms and conditions: Materials in your possession for more than 30 days are not returnable for any reason. You must return all of the material for which you are seeking credit. For example, if you return 50 percent of a roll of film, you will receive a 50 percent refund. Do not destroy or discard any film that you want to return. If you are dissatisfied with the roll, we will also cover your return freight costs. All returns are subject to an up to 20% restocking fee. All sales on tools are final. No refunds on custom cuts. ZZR Film is not responsible for orders placed incorrectly or inaccurately by the customer.


When we are running a volume discount promotion, it is available online only and while supplies last. ZZR Film reserves the right to cancel and refund any order. Any orders placed prior to the start date and time are not eligible for the volume discount. If you do not see a volume discount at checkout, we are not currently running the promotion.